7 Replies Latest reply: Sep 17, 2013 7:53 AM by pboedges RSS

    changing ePo server name in site list XML

    Ron Wintrob

      hi every everyone .

      do anyone know how can i redirect the McAfee Agent 3.6 to a new ePo server with a difarent ip and name?

        • 1. Re: changing ePo server name in site list XML
          Laszlo G

          Hi Ron, I think the easiest way would be deploying McAfee Agent from your new ePO server to this computer so it will be automatically managed by it.

           

          Also be advised that McAfee Agent 3.6 was end of life some years ago so you should consider to upgrade at least to McAfee Agent 4.6

          • 2. Re: changing ePo server name in site list XML
            Ron Wintrob

            Hi Laszlo

            the problem is the agent is a part of an image that we have and it is a big problem replacing the agent vr.

            and there is no way of deploing a new agent because it will set us back for along time in retesting our images.

            do you know of a way to point out the agent to the new server?

            • 3. Re: changing ePo server name in site list XML
              Laszlo G

              Hi Ron, you can do this by modifying the ePOServerList value under regedit at HKLM\SOFTWARE\Network Associates\ePolicy Orchestrator\Agent

              • 4. Re: changing ePo server name in site list XML
                Tristan

                Don't forget you will need to import your Agent-Server communication keys from your old ePO server to your new one

                 

                Or load new keys into the agent. The KB entry below is for version 4 of the agent so i'm not sure it it works for 3.6

                 

                https://kc.mcafee.com/corporate/index?page=content&id=KB53808

                 

                -- ========= from abot two thirds down the page ==========

                 

                Changing server

                Use this task to change the server with which a client communicates.

                The security keys must be located in the same folder as the site list.

                 

                frminst.exe /siteinfo=<full path of target servers sitelist.xml file>

                 

                -- ==============================

                • 5. Re: changing ePo server name in site list XML
                  Laszlo G

                  If I'm right CMA 3.6 didn't use communication keys (it was not yet designed for) so if all computers are using this version then he shouldn't need to export security keys.

                   

                  In fact it's easy to test, he just needs to change the value at the registry key and launch a cmdagent /p command to see if it reports to new epo server.

                  • 6. Re: changing ePo server name in site list XML
                    rackroyd

                    Going back to the EOL status, please take a look at support article: KB51573 - Supported environments for Common Management Agent and McAfee Agent 4.x

                    This defines the scope of function of the agents, including CMA 3.6.x

                     

                    Note at the least that your agent version just won't work on recent OS such as Windows 7, Windows 8, Windows Server 2008 R2 and Windows Server 2012.

                    Please also take a look at: KB51111 - Supported environments for VirusScan Enterprise on Microsoft Windows

                    This version of the agent does not meet the minimum requirement for any currently supported version of VirusScan enterprise either.

                     

                    I appreciate the operational difficulties in rebuilding your image but you really do need to plan to move to a more recent, supported version.

                    • 7. Re: changing ePo server name in site list XML
                      pboedges

                      one thing you can try is to create an Alias record for the new epo server using the old servers ip address.  when the clients attempt to lookup the old server using DNS they will be forwarded to the new one.  Another issue you may encounter as Tristan stated is the security keys, if you do not have the old servers agent keys on the new server they will not be able to communicate with it.