2 Replies Latest reply on Nov 15, 2013 9:59 PM by Hayton

    McSvHost.exe appcrash

    jipdee77

      Hello,

       

       

      I get an error that appears Appcrash McSvHost.exe in events, I can not seem to get rid of even making updates. My system is W7 x64

      10. How can I fix this problem. Thanks for your help internet.

      mcafee.PNG

      Nom de l’application défaillante McSvHost.exe, version : 3.1.181.0, horodatage : 0x50b8ecb1

      Nom du module défaillant : HOMENE~3.DLL, version : 6.1.177.0, horodatage : 0x51300b92

      Code d’exception : 0xc0000005

      Décalage d’erreur : 0x00000000000edd88

      ID du processus défaillant : 0x2408

      Heure de début de l’application défaillante : 0x01ceb180eda803ba

      Chemin d’accès de l’application défaillante : C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe

      Chemin d’accès du module défaillant: c:\PROGRA~1\COMMON~1\mcafee\mhn\HOMENE~3.DLL

      ID de rapport : 931df4d5-1e1e-11e3-9225-e840f2c63611

        • 1. Re: McSvHost.exe appcrash
          conductorwho

          [translation of Crash Report]

          Name of the failing application McSvHost.exe Version: 3.1.181.0, time stamp: 0x50b8ecb1

          Faulting module name: HOMENE ~ 3.dll Version: 6.1.177.0, time stamp: 0x51300b92

          Exception code: 0xc0000005

          Offset error 0x00000000000edd88

          Faulting process id: 0x2408

          Start time of the faulting application: 0x01ceb180eda803ba

          Access the failing application path: C: \ Program Files \ Common Files \ McAfee \ Platform \ McSvcHost \ McSvHost.exe

          Path faulting module c: \ PROGRA ~ 1 \ COMMON ~ 1 \ mcafee \ mhn \ ~ HOMENE 3.dll

          Report ID: 931df4d5-1e1e-9225-11E3-e840f2c63611

           

          I'd suspect that HOMENE~3.DLL is connected to the Home Network Monitor. I just got one of these on my system for some odd reason, likely due to the router having issues at the same time. Just to be safe I'd suggest scanning your computer and running MVT afterwards.

          • 2. Re: McSvHost.exe appcrash
            Hayton

            I've found what looks like a Visual C++ coding error which causes McSvHost to crash during McAfee updates. Possibly this is related to the problems with AppCrash.  There's now a question about this on the next conference call (Monday 18th), so maybe we can get the McAfee people to go over the code and see if they can find a common cause. I'll report back if there's any news.

             

             

            Edit - Actually, on second thoughts, no. I don't think there's a connection. Don't forget that McSvHost is a catch-all container for a lot of programs and processes (like svchost.exe in Windows). This is chalk and cheese, as far as I can make out.

             

            Message was edited by: Hayton on 16/11/13 03:59:31 GMT