2 Replies Latest reply on Sep 16, 2013 6:02 AM by danm-674

    Can't download MCPR.exe to complete McAfee uninstall

      Hi,

       

      My McAfee firewall was disabled and couldnt be turned back on, which I believed to be caused by a virus/malware.

       

      So, I started the process of uninstalling, cleaning and reinstalling.

      I uninstalled McAfee from the control panel (in the usual manner) but then when I attempt to download the MCPR to finish the uninstall, it says "contained a virus and was deleted".

      I think is because with McAfee uninstalled, Windows Security Centre is re-activated.. and the malware is probably now targetting that and preventing downloads (zeroaccess malware?).

       

      Can anyone please help with this? How do I get around this download blocking so that I can finish uninstalling and reinstalling McAfee? And anything else I should do.

       

      Thanks