6 Replies Latest reply on Sep 16, 2013 8:44 AM by selvan

    can not log in to my laptop sony vaio


      Dear all.

      Any can help me to solve my problem.

      I just bought my sony vaio svt13136cxs ( touch screen). The software Intel ATI service from mcafee alway in setup in my laptop..when it is expire and ask for password to lpgon..even i try to remove and format (reset to factory default) but it still in my laptop and today ask for password to logon..as before..i use my phone to login my mcafee account to fond the token password and fill it in the lock screen of my laptop..but when i reset my laptop and dont install the Intel AT..now my screen laptop lock and ask for password to logon..i used the same way as before but mcafee account saod that"because my laptop are not install the software so i can not see the tokwn password to login my laptop..anyone can help to find my password to logon my laptop and how to completely uninstall the Intel AT from mcafee...please help me as i need in utgent to work with my laptop to report to my boss...thanks in advance...