Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
1121 Views 6 Replies Latest reply: Sep 17, 2013 4:36 AM by aleh_alisevich RSS
aleh_alisevich Newcomer 4 posts since
Aug 19, 2013
Currently Being Moderated

Sep 12, 2013 4:46 AM

Exchange 2013 CU 2 and Mcafee (does not work)

Does MSME 8.0.0 (wtih PAtch1 also) supports installation  to Exchange 2013 CU2?

We try to install it from Evalution copy and it does work.

When we try to start console it show the following (see Capture-mcafee1.PNG

Please help to understand what wrong with it!!!

Windows 2012 and Exchange 2013 CU2 Mailbox only

UAC is off.

  • Ex_Brit Volunteer Moderator 59,556 posts since
    May 6, 2004

    Moved to Email Security (GroupShield) for better support.
    Toronto • Canada
    Volunteer Moderator
    I can't help you privately - please post in the Forums
    Use Advanced Forum Search To Find Answers
    Beta Test McAfee Products For PC & MAC
    How To Fix File Associations in Windows
    XP & Office 2003 End-Of-Life - 08 April, 2014
    Anti-Spyware/Malware & Hijacker Tools
  • tlange McAfee SME 344 posts since
    Nov 4, 2009

    yes msme 8 with patch1 does work with cu2 being installed but just having msme 8 w/o patch1 won't run once cu2 is installed.


    you said that this is an eval version of msme with patch1 installed.

    patch1 wont install to the eval version of msme, only the licensed version.  Can you verify what the product version is?

    you can look in registry under

    hklm\software\wow6432node\mcafee\msme\systemstate and get the value of ProductVersion


    now if this is a licensed version of msme with patch 1 installed then check the following:


    have you tried clicking on the product configuration icon (non webui) to see if that opens?


    if so and that didn't work then it is possible that msme is not loading properly.


    to see what is happening do the following

    enable debug logging by going into regedit to



    set dword: Level to 3

    set string: Path

         value will be <path to a folder> --- ex c:\temp


    restart msme

    once service starts then stop the logging by setting Level value to 0

    collect the logs and post them to this thread so we can see what is happening at start up.

  • tlange McAfee SME 344 posts since
    Nov 4, 2009
    Currently Being Moderated
    4. Sep 12, 2013 11:03 AM (in response to aleh_alisevich)
    Re: Exchange 2013 CU 2 and Mcafee (does not work)

    No you don't have to buy msme 8 to test it.  what i am saying is that the current beta only works with rtw exch 2013.  if you send me an email i can give you a link to download a hot fix that will allow the transport agents to get installed to cu1 builds and may also work with cu2 but the patch is only available for licnesed installs of msme 8.

More Like This

  • Retrieving data ...

Bookmarked By (0)


  • Correct Answers - 5 points
  • Helpful Answers - 3 points