thansk for giving time to this.. i am very new to this and this is my first post so appoliogies for any mistakes here..
I have installed McAfee Security for Microsoft Exchange 8.0 but it is not doing anything .. on the dashboard every parameter is "0" ... no mails scanned .. nothing.. can someone please advise me what i am missing. When i tried manual scan that also failed.. but my worry right now is real time scan as my client on Emails can get loads of junk and spam. Please advise.. I am not sure if the reply for this will come on my email or not.. you can reach me on email@example.com
Thanks, happiness always
Moved to the Email Security (GroupShield) sub-forum for better support.
Can you clarify xxact version numbers (and relevant patches) of Exchange and MSME8 - and also role(s) fulfilled by Exchange where MSME 8 is installed?
Looks like you need Patch 1 for MSME 8 - Exchange 15.0.620.29 is E2013CU1 - resolved issue ...
11. Microsoft Exchange Transport service failed to
start, when McAfee Security for Microsoft Exchange
was installed on these servers:
- Microsoft Exchange 2010 SP3
- Microsoft Exchange 2013 Cumulative Update 1
It is available for download at McAfee Download site with your grant number.
Can you please provide me with the link.. as i have not received the Grant number yet and McAfee is working on providing me the same. Please give me the link to download the same
i started the update process .. it goes upto a level and then rolls back. and the log file is so long that i am not able to find what went wrong.. it shows some powershell screen .. whichs says checking if user exists and then roll backs.. please help.
can you post the log?
hi.. what you want mi to post.. its a huge 13mb file .. please advise.
in the msi log you can search for value 3 and that will bring you to the point were the failure occurred. looking at it shows that the issue is with this reg key
'SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\MSME8000x64L'
it is either not there or there is a permissions issue trying to access it.
can you verify if the reg key is present or not?