1 Reply Latest reply on Sep 16, 2013 10:08 AM by jasotastic

    IOS 7 is coming

    Pascal Lebrasseur

      With the venue of IOS 7 (Sept. 10)what is the best strategic choices to ensure a seamleess passage to the new OS ?

       

      Mcafee SNS (newsletter) as talked about a patch 4 for EMM 10.2 but i can't seem to find it anywhere.

      So do we need to tell our customer not to update until Mcafee officially release a patch ?

       

      Thx in advance for you input

        • 1. Re: IOS 7 is coming
          jasotastic

          That's what we're telling our users. "Don't upgrade to iOS7 until we say so or you'll lose email functionality," or something like that.

           

          Option 1: You tell everyone not to upgrade their iOS. You get a few people who call in and ask why, so it ties you up on your phone/email for a little bit. You patch your EMM, you tell everyone they can update, and you get a pat on the back.

           

          Option 2: You don't tell anyone to not upgrade, they upgrade (probably not all of your users). They can't downgrade, so they're stuck without email until YOU fix the problem. So, now you have to work on a problem while handling calls/emails from angry users.