2 Replies Latest reply on Sep 5, 2013 12:45 PM by andyclements

    Getting License Error When Logging In To MWG

    nate.hall

      When I log into our MWG cluster I get the following error:

       

      Error while collecting license information
      basic failure while distributing message


      Stack trace: com.scur.k.shared.exceptions.KClientServerException: Overall Status "STATUS_ERROR":generic error
      Node "42049659-2FD8-9F14-C3D4-130676236609" reports STATUS_ERROR_INTERNAL:
      basic failure while distributing message

      at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.jav a:364)
      at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.jav a:317)
      at com.scur.k.app.communication.ServerRequest.getAllLicenseInformations(ServerRequ est.java:751)
      at com.scur.k.Globals.checkAppliances(Globals.java:827)
      at com.scur.k.Globals.checkValidLicenses(Globals.java:766)
      at com.scur.k.Globals.access$200(Globals.java:91)
      at com.scur.k.Globals$5.doInBackground(Globals.java:738)
      at com.scur.k.Globals$5.doInBackground(Globals.java:735)
      at javax.swing.SwingWorker$1.call(Unknown Source)
      at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)
      at javax.swing.SwingWorker.run(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
      Caused by: com.scur.k.shared.exceptions.KClientServerException: Overall Status "STATUS_ERROR":generic error
      Node "42049659-2FD8-9F14-C3D4-130676236609" reports STATUS_ERROR_INTERNAL:
      basic failure while distributing message

      at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.jav a:340)
      ... 14 more
      Caused by: com.scur.k.shared.exceptions.KCoordinatorNodeException: Overall Status "STATUS_ERROR":generic error
      Node "42049659-2FD8-9F14-C3D4-130676236609" reports STATUS_ERROR_INTERNAL:
      basic failure while distributing message

      at com.scur.k.server.ww.adapter.AdapterUtils.analyzeResponse(AdapterUtils.java:267 )
      at com.scur.k.server.ww.adapter.AbstractAdapter.fromCoordinator(AbstractAdapter.ja va:75)
      at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:164)
      at com.scur.k.server.ww.WwCommunicationManager.getLicenseInformation(WwCommunicati onManager.java:282)
      at com.scur.k.server.Konfigurator.getLicenseInformation(Konfigurator.java:809)
      at com.scur.k.server.ServerFunctionHandler.processServerFunction(ServerFunctionHan dler.java:550)
      at com.scur.k.server.Request.doPost(Request.java:133)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:290)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206)
      at com.scur.k.server.filter.AuthenticationFilter.handleNeedsAuthentication(Authent icationFilter.java:104)
      at com.scur.k.server.filter.AuthenticationFilter.doFilterHttpServet(Authentication Filter.java:81)
      at com.scur.k.server.filter.AuthenticationFilter.doFilter(AuthenticationFilter.jav a:68)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:235)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:206)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 233)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 191)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 9)
      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
      at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:879 )
      at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http 11AprProtocol.java:600)
      at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1703)
      at java.lang.Thread.run(Thread.java:679)