0 Replies Latest reply on Sep 5, 2013 12:40 PM by jickfoo

    MacBookPro10,2 wont go Active

    jickfoo

      We've run the latest patches which makes this device compatible. We know this because in the debug logs we see, “Found Supported Hardware: MacBookPro10,2”. Its running version 7.0.0.519 with the HF892200 hotfix installed.

       

      That being said, the device wont activate and the logs are full of:

       

      <from xsi:type="ns1:MfeEpeAddress" serviceUUID="865DD2B5-0617-4015-87B6-68A5FDD0BBA8" serviceName="MfeEpeEncryptionService"></from>

                 <errorId>-293535743</errorId>

                 <message>[0xEE810001] Driver error</message>

           </element></MfeEpeMessageList>

      2013-09-05 16:04:00,000 ERROR   EpoPlugin                            userHandler: failed to process batched user data response: [0xEE810001] [0xEE810001] Driver error

       

      and

       

      userHandler: failed to process batched user data response: [0xEE000006] No policy store  

       

      I have a case open but, well, you know. Anyone have any ideas ?

       

      Thanks,

      Justin