3 Replies Latest reply on Aug 31, 2013 7:34 AM by exbrit

    HELP! Cannot load properly or delete Total Protection

      Hi,

       

      I'm on XP 3, up until sometime ago - months to a year - I never had a problem. Lately I started getting this message and but could load properly Total Protection. Now it does not display its window, the icon on the taskbar is a shrank thing or disappears even though it is supposed to show even when inactive. On the taskbar properties next to the icon there is no name, it does not recognize it as McAfee. I keep getting this message by Internet Explorer when it is loading and now when I tried to uninstall TP using Add or Remove Programs:

       

      cannot find 'misp://mscjres.dll::msc.html/'. Make sure the path or Internet address is correct.

       

      Please see the attachment.

       

      Thank you.