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I don't believe so - though you should be able to recycle the device so it can be used again (loosing the data of course)
The user has important data on the drive. Do you have any other ideas of ways that I might be able to get into the drive to recover the data? Are there any McAfee recovery tools or even 3rd party tools that might help?
if you're asking if there are back doors, no. It's a properly secure device. All I can suggest is you log a support call, but if the user elected not to have any recovery mechanism and your policy does not enforce one, as far as I am aware the stick is completely secure.