I have two windows 2012 test servers and they have lastest products (Mcafee Agent 4.6 with patch 3 and VirusScan 8.8 patch 3)but they are not getting latest DAT updates from ePO server and when i clicked on Autoupdate task, they were downloading xxxxdat.Zip file instead of xxxxdat.gem file. Please help me, what should i need to check.
Moving to corporate area as this an enterprise question
What are their current DAT levels?
GEMs are only downloaded it the installed DAT is within 30 increments of the current DAT.
- Is this happening everytime you run an update?
- Does the zip DAT install correctly or fail?