2 Replies Latest reply on Sep 10, 2013 12:31 AM by pankajs

    Unable sync mails when device in roaming

    pankajs

      The kind of problem which i am facing is as shown in below procedure

      User was able to sync mails from his home area then user started  roaming the mail stopped syncing than he reached hotel premises he was started accessing 2G service but unable to sync mail.user changed the settings from 2G to WiFi  and mail started syncing but he unable to receive mails those mail when he was in roaming and when he was using 2G services.

      user started receving current mails but not the older mails(roaming mails).

       

      can any one tell me how should i resolved such issue.