To get it whitelisted you need to submit the file ie
Use the email path and yoy will get a reply immediately with an analysis id nymber. Replty to this email changing the subjest to
FALSE +ve artemis!7C22946406E3 say why it is not malware and if no fix in 4 days post back and I will ping a lab tech.
Post analysis id here when you reply.
Note you may have to disable real time scanner while you send the file. make sure you reenable it
Here is the Analysis ID and first hand info:
McAfee Labs - Beaverton
Current Scan Engine Version:5600.1067
Current DAT Version:7176.0000
Thank you for your submission.
Analysis ID: 7687603
File Name Findings Detection Type Extra
perseus.exe |inconclusive | | |no
Automated analysis was not able to determine that this file is malware. This file is
being sent for further processing and the DAT files will potentially be updated if
detection of this sample is warranted.
Ok will check in 4 days and if you haven't posted it as fixed will get it done immediately. I cannot skip the process unless a tech sees this thread and does it himself
No response from virus_research team and McAfee Internet Security still claims PERSEUS.EXE to be a trojan (Artemis!7C22946406E3).
Peacekeeper, please help if you can!
PM'd a tech now so fingers crossed
Detection has been suppressed. Give it ~25 mins for the cloud to update.
Sonador is it now fixed if so mark thread as answered please
Yes, I can verify that with DAT version: 7183 the PERSEUS.EXE is not classified as a trojan. Big thanks for your help!