0 Replies Latest reply on Aug 20, 2013 10:48 AM by amezeyan

    Host IPS  not reporting to ePO as installed products

    amezeyan

      Hi,

       

      I have more than 50kclient pc, around 400 of them not showing Host IPS  under installed  productstab. after i checked randomly some computer i noticed the following:

       

      - client events showing HostIPS installed successfully but DAT update failed on ePO.

      - Host IPS sending threatevents to ePO can see it under threat tab.

      - Host IPS service up andrunning.

      - products key present on the registry.

       

      All computer running VSE 8.8 P2 and Agent 4.6.

       

      Hope any one can help.

       

      BR,

       

      Ayaman

       

      ePO 4.6.6

      VSE 8.8 P2

      Host IPS 8.0P2

       

      OS Win7 and XP