4 Replies Latest reply on Nov 25, 2013 3:11 AM by raphip

    An unexpected error occurred while trying to handle your request.

    scientipole

      Hi all,

       

      Problem :

      I've got this error  : An unexpected error occurred while trying to handle your request.
      All was fine and we just migrate Epolicy Server from VMWAre to HyperV. We have a physical server for our SQL server.

       

      Environnment :

      - Server :        Epolicy 4.6.6 on Server 2008 R2 (moved from VMWARE to HperV)

      - SQL SQL :   SQL 2012 on Server 2008 R2


       

      Already done :

      A)  gone to https://xxxx:8443/core/config : Connexion test succedeed.

       

      B) Stop and restart in this order services :

       

      1. Right-click on each of the services below and select Stop:
        McAfee ePolicy Orchestrator 4.x.x Server
        McAfee ePolicy Orchestrator 4.x.x Event Parser
        McAfee ePolicy Orchestrator 4.x.x Application Server

      2. Right-click on each of the Services below and select Start:
        McAfee ePolicy Orchestrator 4.x.x Application Server
        McAfee ePolicy Orchestrator 4.x.x Event Parser
        McAfee ePolicy Orchestrator 4.x.x Server

       

      Don't work

       

      C) Try to set Delayed start to services, reboot server, don't work.

       

      D) See orion.log (attached file)

       

      E) I have also this only error in the sdterr.log

       

      2013-08-19 15:27:32 Commons Daemon procrun stderr initialized

      log4j:WARN No appenders could be found for logger (org.apache.catalina.startup.Embedded).

      log4j:WARN Please initialize the log4j system properly.

       

       

       

      Can someone help me please ?
      Thanks !