I would say that it might be improved by completely uninstalling in the normal manner via Control Panel > Programs, run the MCPR cleanup tool, reboot and reinstall from your online account, not from any CD you may have.
It appears that your current installation may be corrupted. That can happen for many reasons, including infection, use of registry cleaners etc.
Marking this as 'Assumed Answered' and locking it. Over 4 years old.