6 Replies Latest reply on Jan 27, 2014 3:56 PM by scoutt

    Automatic Response Emails - MAC Address


      Haveing most of the virus emails enabled when a threat is found, I want to include the user/source MAC address. I currently have


      Affected Computers :  {targetHostName}

      Affected IP Addresses :  {sourceIPV4}

      Affected MAC Address : {sourceMAC}


      and the sourceMAC is always empty. But the IPV4 and Host name are complete.


      Why doesn't the MAC show up? I have tried all the variables given to me on that page, none seem to work.