3 Replies Latest reply on Aug 15, 2013 8:13 PM by Peter M

    upgrading Total Protection 2012 to Total Protection 2013

    kgerry

      i run TP every year and today i upgraded from 2012 to 2013.... 2012 TP was running fine and up to date.... since installing 2013 (which wiped out my 2012) i can no longer seem to update the program and the Real Time scanning keeps turning off... every time i turn it on it immediately turns back off.... so i can't scan my computer and i can't update anything hoping for a fix....   any suggestions??

       

      why, when everything is working fine can't it just extend my licence without uninstalling everything and reinstalling what appears to me to be an earlier version of the product.... i dread every year the "update" process......