1 Reply Latest reply on Aug 26, 2014 9:44 AM by alexander_h

    Unable to SSH to ELM after manaul upgrade.


      Needed to perform manaul upgrade on ELM as it's version was not compliant with the ESM version.


      Steps where:

      boot from system rescue CD

      mount volumes

      copy upgrat.tgz to /usr/local/NitroGuard

      reboot ELM


      After upgrade I had engineer logon with the monitor and keyboard still attached as I need to have them reset to the factory password.


      after inputing the password the engineer receives a screen with selections rather than a command prompt.


      I had them try the alt-f1, alt-f2, alt-f3 but nothing.


      I am unable to establish an SSH session from the ESM nor can I ssh via putty.


      Looking for some assitance.