1. Ensure that you are not scanning network drives.
2. Please ensure that you have the most updated version of the VMWare Tools VMCI driver.
3. As a test to isolate if the VMCI driver or the McAfee SVA maybe causing the slowness issue. Exclude from scanning the folder you are using to transfer of the 200MB file.
If the copy is still slow, this has nothing to do with the McAfee SVA as it is not scanning the file or folder at that point.
1. No network drives attached to the VM
2. VM Hardware Version 9 with current VMTools running on ESX 5.1
3. As soon as I exclude the folder that the file is in, the file is fine and can be executed with expected speeds.
At this point I would suggest to open a service request with McAfee Support so that we can review the configuration and SVA log files.
Also, I do know that VMWare has a hot patch for an issue that maybe related to this issue.
This VMWare hot patch fixes an issue in the VMCI driver where the local cache is being purged over and over again, causing very poor performance. As of this writting, the hot patch is only avaiable to customers that contact VMWare Support and request the updated VMCI MSI package. (request 13342754206 for details about this issue.)
I've been told that it will be in the next VMWare Tools update.
Well, do you suggest I open the SR with VMware to get the hotfix first or should I open it up with McAfee?
Thanks for all your help.
1 of 1 people found this helpful
I would do both, myself.
VMware denied sending me the fix.
I am working with Patra from your tier 1 Gold Business Support team.
Was this ever resolved between McAfee and VMware?
Yes, this issue has been fully resolved. Please review McAfee KB: KB79358 for complete details and steps.