2 Replies Latest reply on Aug 15, 2013 2:12 PM by malware-alerts

    Artemis deleted HIPS files

    patty.d00

      As a result of the GTI issue I have aprox. 400 machines that HIPS is no longer running on.  Has anybody else experienced?  Is there a fix for it?  I tried running the tool McAfee provided and HIPS still not running.  Any help or ideas will be much appreciated!!  This is not good    

        • 1. Re: Artemis deleted HIPS files
          pierce

          we had that on a machine or two (got off lucky it seems). Uninstall via ePO and re-install seemed to bring it back to life!

          • 2. Re: Artemis deleted HIPS files
            malware-alerts

            Hey Patty,

             

            Did you figure out a way to fix your issue?

             

            I have had close to 2000 machines where hips files got removed. On some of them the restore did the trick.

             

            On others, the restore brought back the file, but when you dig a little, you figure out that there a lot of stuff still missing...

             

            Let me know if you found a way to fix this.

             

            We're involved with Platinum support and are close to having a solution, but I'm not sure this will be a publicly available solution.

             

            Thanks