3 Replies Latest reply on Jul 29, 2013 4:45 AM by exbrit

    Windows Security Center says there's a problem with McAfee VirusScan

    kez

      OS is Windows 7. McAfee VirusScan last updated yesterday 27/07/2013. Have run MVT and no problems found.

       

      But Windows Security Center says :

       

      Solve a problem with McAfee VirusScan

      McAfee VirusScan has stopped working properly.

      A newer version of this software is available for download that solves this problem. McAfee, Inc. recommends updating to take advantage of security and stability improvements.

       

       

       

      I haven't had an automatic update today as yet but checked manually, and apparently McAfee is all up to date. If I click on the link in Windows Sec Center, it just takes me to the McAfee home page.

       

      Any ideas why Windows has thrwn up this rather worrying message?

       

      Kez

       

      Message was edited by: kez on 28/07/13 02:25:12 CDT
        • 1. Re: Windows Security Center says there's a problem with McAfee VirusScan
          exbrit

          Not sure why that would be but occasional glitches like that seem to be fairly common.    If your McAfee software says it is up-to-date, then you are OK and can safely ignore that warning.

           

          In Windows 7 McAfee controls the Windows Security Center anyway.

           

          I'm assuming 7 is totally up to date in all aspects, including IE10, whether or not you use it?

           

          In your last thread you told us you have MSC v12.1 so there could indeed be an update pending, but when, depends on when it reaches the servers for your area.

           

          If it continues then I would open a case with Technical Support, but normally, if it were happening here, I would ignore it.

          • 2. Re: Windows Security Center says there's a problem with McAfee VirusScan
            kez

            Thank you, Peter.

             

            All seems to be OK now. No update received yesterday, but there may not have been one. PC went into scheduled scan OK.

             

            Message has disappeared.

             

            I do get a warning sometimes when I turn PC on, but that disappears within a few seconds once everything has caught up with itself, but this one lingered for a couple of hours, so I was a bit worried.

             

            Yes, I am using IE10, and Windows is up to date.

             

            Just thought it best to check.

             

            Thanks again

             

            kez

            • 3. Re: Windows Security Center says there's a problem with McAfee VirusScan
              exbrit

              I got an update sometime yesterday, when I'm not sure though.   Give it a while and if not then open a case with Technical Support.

               

              Anyway, for now it looks OK, so good luck ;-)