During the upgrade monitor when the install tries to terminate the service and terminate the tomcat5.exe process manually with task manager.
Thanks, this got me past the services stopping. However it now rolls back on the "running core component installer"
never had that, but try running the setup in debug mode. You'll click/press enter a thousand times but it will show yo more details and help with a ticket with mcafee.
Thanks, I'll give that a go now.
The final error that it stopped on during the install -
"FAILURE: In LaunchAppAndWait whille trying to run the following program: C:\PROGRAM~2\MCAFEE\EPOL~1\INSTALLER\CORE\INSTALL.BAT"
ERROR MESSAGE: INCORRECT FUNCTION
Any ideas? Also do you know how I log it with Mcafee ??
Sorry, no idea.
You raise an incident with mcafee here:
If you don't have acces you can create it but require a grant # to create you access. You grant number is a number assigned when you renew your support for your products, smae number you would use to download software updates.
Thanks for the help, I've raised an incident so just waiting on the reply. I'll update with the fix
The issue looks as if it was caused by the database being too full as it was limited to 4GB, erased all the logs in the Database and it works fine now. Thanks for your help.
we are having 4.6.1 (Build: 1192) , we are planning upgrade to 4.6.6.
What is the prerequirement?
How to upgrde from 4.6.1 to 4.6.6?
Pleae share me the documents, if any....
Thanks in Advance...