2 Replies Latest reply on Jul 25, 2013 3:19 AM by jeelani

    ePO LDAP Registration Issue

    jeelani

      I have a Windows Server 2008 R2 Enterprise DC, and a member server Windows Server 2008 Enterprise SP2 on which I have installed ePO 4.6, when I am trying to Register ePO with AD its returning one error continously i.e. "Unable to authenticate with the LDAP server. The server requires SSL connections. Enable SSL and retry."

       

      Second when I am trying to install VSE 8.8 on Client pcs(XP SP3) its not installing but returning errors in agent 4.6.

       

       

       

      Agent Subsystem          25/07/2013          9:26:36 AM          Info          Agent communication session closed

      Agent Subsystem          25/07/2013          9:26:36 AM          Info          No package received from ePO Server

      Agent Subsystem          25/07/2013          9:26:35 AM          Info          Agent is connecting to ePO server

      Agent Subsystem          25/07/2013          9:26:35 AM          Info          Agent communication session started

      Agent Subsystem          25/07/2013          9:26:35 AM          Info          Sending the next batch of 2 data channel items

      Scheduler          25/07/2013          9:26:33 AM          Info          The task +VSE is deleted (ID={800DBD45-0E90-4692-B3FB-18AC6135D523})

      Updater          25/07/2013          9:26:23 AM          Info          Update Finished

      Updater          25/07/2013          9:26:23 AM          Info          Error occurred while installing VIRUSCAN8800.

      Updater          25/07/2013          9:26:16 AM          Info          Verifying vcredist_x64.exe.

      Updater          25/07/2013          9:26:16 AM          Info          Downloading vcredist_x64.exe.

      Updater          25/07/2013          9:26:16 AM          Info          Verifying vcredist_x86.exe.

      Updater          25/07/2013          9:26:15 AM          Info          Downloading vcredist_x86.exe.

      Updater          25/07/2013          9:26:15 AM          Info          Verifying WindowsInstaller-KB893803-v2-x86.exe.

      Updater          25/07/2013          9:26:15 AM          Info          Downloading WindowsInstaller-KB893803-v2-x86.exe.

      Updater          25/07/2013          9:26:14 AM          Info          Verifying VSE880.msi.

      Updater          25/07/2013          9:26:10 AM          Info          Downloading VSE880.msi.

      Updater          25/07/2013          9:26:10 AM          Info          Verifying UnInst.Ini.

      Updater          25/07/2013          9:26:10 AM          Info          Downloading UnInst.Ini.

      Updater          25/07/2013          9:26:10 AM          Info          Verifying Uninstx64.exe.

      Updater          25/07/2013          9:26:10 AM          Info          Downloading Uninstx64.exe.

      Updater          25/07/2013          9:26:10 AM          Info          Verifying Uninst.exe.

      Updater          25/07/2013          9:26:10 AM          Info          Downloading Uninst.exe.

      Updater          25/07/2013          9:26:10 AM          Info          Verifying setup.ini.

      Updater          25/07/2013          9:26:10 AM          Info          Downloading setup.ini.

      Updater          25/07/2013          9:26:10 AM          Info          Verifying setupvse.exe.

      Updater          25/07/2013          9:26:09 AM          Info          Downloading setupvse.exe.

      Updater          25/07/2013          9:26:09 AM          Info          Verifying msistrings.bin.

      Updater          25/07/2013          9:26:07 AM          Info          Downloading msistrings.bin.

      Updater          25/07/2013          9:26:07 AM          Info          Installing VIRUSCAN8800.

      Updater          25/07/2013          9:26:06 AM          Info          Loading update configuration from: PkgCatalog.xml

      Updater          25/07/2013          9:26:06 AM          Info          Extracting PkgCatalog.z.

      Updater          25/07/2013          9:26:06 AM          Info          Verifying PkgCatalog.z.

      Updater          25/07/2013          9:26:06 AM          Info          Downloading PkgCatalog.z.

      Updater          25/07/2013          9:26:05 AM          Info          Verifying VSE880Det.McS.

      Updater          25/07/2013          9:26:05 AM          Info          Downloading VSE880Det.McS.

      Updater          25/07/2013          9:26:05 AM          Info          Verifying VSE880Det.McS.

      Updater          25/07/2013          9:26:04 AM          Info          Loading update configuration from: catalog.xml

      Updater          25/07/2013          9:26:04 AM          Info          Extracting catalog.z.

      Updater          25/07/2013          9:26:04 AM          Info          Verifying catalog.z.

      Updater          25/07/2013          9:26:04 AM          Info          Downloading catalog.z.

      Updater          25/07/2013          9:26:04 AM          Info          Initializing update...

      Updater          25/07/2013          9:26:04 AM          Info          Checking update packages from repository ePO_MULTI-SERVE.

      Scheduler          25/07/2013          9:26:03 AM          Info          Scheduler: Invoking task [+VSE]...

      Scheduler          25/07/2013          9:25:48 AM          Info          Added a new task +VSE to Scheduler's task list

      Agent Subsystem          25/07/2013          9:25:48 AM          Info          Agent communication session closed

      Agent Subsystem          25/07/2013          9:25:48 AM          Info          No package received from ePO Server

      Agent Subsystem          25/07/2013          9:25:47 AM          Info          Agent is connecting to ePO server

      Agent Subsystem          25/07/2013          9:25:47 AM          Info          Agent communication session started

      Agent Subsystem          25/07/2013          9:25:47 AM          Info          Sending the next batch of 1 data channel items

      Agent Subsystem          25/07/2013          9:25:45 AM          Info          Agent communication session closed

      Agent Subsystem          25/07/2013          9:25:45 AM          Info          Package uploaded to ePO Server successfully

      Agent Subsystem          25/07/2013          9:25:45 AM          Info          Agent is connecting to ePO server

      Agent Subsystem          25/07/2013          9:25:45 AM          Info          Agent communication session started

      Agent Subsystem          25/07/2013          9:25:15 AM          Info          Next policy enforcement in 5 minutes

      Agent Subsystem          25/07/2013          9:25:15 AM          Info          Agent finished Enforcing policies

      Management          25/07/2013          9:25:14 AM          Info          Enforcing Policies for EPOAGENT3000

      Management          25/07/2013          9:25:14 AM          Info          Enforcing Policies for EPOAGENT3000META

      Agent Monitor          25/07/2013          9:25:14 AM          Info          Agent service is running

       

       

      I dont know whats wrong with this, but when I am doing the same in test environment its running without any issues.

       

       

      Please Provide better solution.

       

       

      Thanks.