8 Replies Latest reply: Jul 23, 2014 2:36 PM by llamamecomoquieras RSS

    Update Dat file fails with error: Generic script error

    b3rtj3

      Hi all,

       

      1 of our servers won't  and i don't know how to fix it.

       

      When i run "Update now" the update to the new dat file fails with the error: Generic script error.

       

      I tried the sollution metioned in article:   https://kc.mcafee.com/corporate/index?page=content&id=KB65815&pmv=print but that fails also.

      A manual update with a sDat file works fine without a problem.

       

      Logfile after the sollution KB65815:

       

      Starting task: AutoUpdate

      Checking update packages from repository ePO_XXXX

      Initializing update...

      Verifying catalog.z.

      Extracting catalog.z.

      Loading update configuration from: catalog.xml

      These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, SUPERDAT1000, VIRUSCAN8800.

      Downloading PkgCatalog.z.

      Verifying PkgCatalog.z.

      Extracting PkgCatalog.z.

      Loading update configuration from: PkgCatalog.xml

      Verifying V2engdet.mcs.

      Product(s) running the latest Engine.

      Downloading PkgCatalog.z.

      Verifying PkgCatalog.z.

      Extracting PkgCatalog.z.

      Loading update configuration from: PkgCatalog.xml

      Verifying V2datdet.mcs.

      Downloading V2datdet.mcs.

      Downloading PkgCatalog.z.

      Verifying PkgCatalog.z.

      Extracting PkgCatalog.z.

      Loading update configuration from: PkgCatalog.xml

      Starting DAT update.

      Downloading DAT.

      Downloading gdeltaavv.ini.

      Downloading 71337134avv.gem.

      Downloading 71347135avv.gem.

      Downloading 71357136avv.gem.

      Downloading 71367137avv.gem.

      Downloading 71377138avv.gem.

      Downloading 71387139avv.gem.

      Generic script error.

      Verifying extradat.mcs.

      Product(s) running the latest ExtraDAT.

      Verifying BocDet_VSE.McS.

      Searching available updates for BOC DAT.

      Downloading PkgCatalog.z.

      Verifying PkgCatalog.z.

      Extracting PkgCatalog.z.

      Loading update configuration from: PkgCatalog.xml

      Product(s) running the latest BOC DAT.

      Verifying VSE880Det.mcs.

      Searching available updates for McAfee VirusScan Enterprise 8.8.0.

      Product(s) running the latest HotFix 820636.

      Product(s) running the latest HotFix 805660.

      Product(s) running the latest Patch 2.

      Update Finished

       

      Please help to get a sullotion for this server.

       

      Software Used:

       

      Windows 2008 R2 sp1

      VSE 8.8 Patch 2

      Epo agent 4.6 patch 3

       

      Message was edited by: b3rtj3 on 7/18/13 8:20:43 AM CDT