There may ba a clash between encrypting engines here, but I honestly can't be sure.
Until an AT expert drops in here you might want to at least start a case with AT dedicated support listed in the Announcement at the top of the main AT section or...
From Poland, dial 800-702-668
Support hours: 09:30 - 12:30 Local, Monday - Friday
Z Polski, wybierz numer 800-702-668, poczakaj na zgloszenie operatora.
Godziny pracy: 9.30 – 12.30, od poniedzialku do piatku.
Godziny pracy: 24 godziny, 7 dni w tygodniu, 365 dni w roku
Another thought, are you using other McAfee software? Firewall in particular?
If so open SecurityCenter and click Web and Email Protection then Firewall
Go down to Internet Connections for Programs and expand
(Hint: click the word "Program" at the top and it will arrange them alphabetically)
Locate Dropbox and click Edit
Make sure Full permission is granted and turn OFF Net Guard.
See if that helps.
I mentioned this to a manager and he uses Dropbox and says that Dropbox itself is a huge resource hog until it's finished encrypting everything. He says it shouldn't be a clash between the 2 software s but support would be the best avenue to troubleshoot this.
Ideally Drop box and Anti-Theft should not create any problem. Since you are experiencing high CPU consumption, I would say this may be an unique case.
Since both Anti-Theft and Drop Box involves some amount of encryption, it could have been overlapped or consumed some CPU cycles. We will investigate on this issue further in detail.
For an immidiate solution for your problem, may be you can try either of the below approach.
- Turn off Anti-theft encryption feature from the web console
- Move the drop box directory from MyDocuments to some other folder.