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256 Views 1 Reply Latest reply: Jul 13, 2013 8:02 AM by SafeBoot RSS
cainapp Newcomer 40 posts since
Jun 20, 2013
Currently Being Moderated

Jul 12, 2013 5:54 PM

EE 7 - Remote users not able to restart their machine in the office



we deployed Endpoint Encryption and all is good so far.


One issue that came up was, we have a few users who leave their laptops in the office and connect to them via VPN from home. The laptops in the office have EE 7. When they need to restart the machines in the office remotly, the system reboots and are waiting at the Pre-Boot Authentication so they aren't able to connect.....


Is there any workaround or special way to bypass the pre-boot for this situation ?


Thanks for your time.

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