It is indeed AntiTehft's fault. I am in the exact same position like you. Hope that some expert will help us...
Sorry that you are facing issue with McAfee Anti-Theft product.
In order to undertsnad the state of the machine we need logs from your device.
I will send you the PM detailing the steps. Please respond to that.
Thank You. I'm waiting for your PM
Thank you for the sympathy.
Experts please help us.
Vikas is helping. Maybe he's not on duty at the moment. He will be soon.
I would like to make a follow-up regarding this issue.
I'm still not able to open my files
I'll send a message to my Support contact to ask for help here again. Sorry about the delay.
By the way, in the meanwhile for you or anyone reading this, there is an announcement at the top of the main Anti-Theft section here in these forums with a link to the worldwide phone numbers for dedicated Anti-Theft Support.