I would like McAfee to confirm that the display issue below if caused by java7 update 25. I can see this "undefined" value only on update 25. With older java7 update 21, the issue is not there.
When admin manage NSP 22.214.171.124 with any client browser with Java7 update 25, the Alert Detail screen does not display name of all fields:
That is indeed an issue caused by Java 7 update 25.
We have a hotfix version of the NSM available. Open a ticket and request the hotfix from Tier 3.
A KB is in the works for this also.
If you don't want to install a hotfix you can roll the java version back to java 7 update 21.
thx. I have setup new mgmt machine with specific patch update policy to not update java as our normal PCs do.
We do not preffer any specific hotfix install. Hope this will be solved in next version of NSP.
Have a nice day.
on 7/11/13 7:58:20 AM CEST
Just to be clear, if we install the hotfix on the NSM server, then the workstions running RTTA and Java 7 update 25 will display the proper information again?
Yes, installing the 7.5 NSM hotfix will allow java 7 update 25 to work properly with the RTTA.
New Java7 update 40 also fixed this issue. No special fix is need.