Upgrade the console first. 9.3 does not support 3.0. Upgrading the console will result in 3.0 agents holding on to the last received policy and enforcing rules from the last received policy. They will not receive changes to the DLPe policy.
If you upgrade your agents before upgrading the console, the new Agents will not receive a DLPe policy.
What you have highlighted is applicable only if you want the DLPe agents to continue to receive DLP policy. I believe I made this clear in my post: 9.3 does not support 3.0 and also explained what happens if the console is upgraded to 9.3 but agents are not.
Read the very next line in your screenshot: "Always upgrade the McAfee DLP Endpoint policy console before upgrading the McAfee DLP Endpoint client software".
If you have enough time, upgrade all your agents first to at least 9.1 and then upgrade the environment to 9.3. In this case the OP was about the best way to get this done in a month's time.
Thank you for your reply.
I currently have Version 18.104.22.168 DLP on my EPO console.
That being said please confirm or correct me or guide me on the proper way to upgrade 3.0 clients.
Our current 22.214.171.124 DLP console has a mix of 9.1 and 3.0 client end points.
I would like to upgrade the EPO Servers DLP Module to 9.3
MY specific question is:
Will I be able to upgrade the 3.0 client end points if I upgrade my console to DLP 9.3?
Should I upgrade my 3.0 client end points now while I am on 9.2 DLP console?
Does it not matter as the amount of client work will be the same?
If I lose the ability to push the dlp 9.3 upgrade to my outdated 3.0 clients I will have to have help desk people visit 4800 end points or we will have to deploy a radia package.
In short I do not want to lose the ability to upgrade the 3.0 clients.
Will I be able to upgrade the 3.0 client end points of I upgrade the epo console dlp version to 9.3?
Overall we are in a mid-sized enterprise and we are trying to minimize end user reboots and or end user prompts which could turn into help desk calls.
I also would like to extend a Thank you to NOTIME for replying to my post.