0 Replies Latest reply on Jun 27, 2013 6:32 PM by romardy

    Unknown error has occured trying to recover machine using Encryption Recovery

    romardy

      Hi,

       

      Anyone has an idea why we are having issues on using recovery on ePO. It always prompt for "Unknown error has occured"

       

      Recovery error.JPG

       

      I also try to get the recovery information for newly encrypted machine but also having error

       

      Thanks in advance