2 Replies Latest reply on Jun 27, 2013 10:31 AM by rackroyd

    Set Alerts


      How can I set alerts?  If there is a virus found, old definition, things like that.  I added myself to Contacts amd in System Tree-My Organization  under Product-VirusScan enterprise I have alert Policies Alert Manager Options: Enable Alert Manager alerting is selected.

        • 1. Re: Set Alerts

          My advice configure a automatic response

          • 2. Re: Set Alerts

            Alert manager is very old-school. You need to utilise the events the machines will send to ePO anyway.

            As mentioned, that's done via automatic responses & notifications.


            Full instructions are in the ePO product guide, but basically:


            Using the ePolicy Orchestrator Automatic response feature, you can configure your server to automatically trigger an action in response to various types of events; including threat, client, and server events.

            The complete set of event types for which you can configure an automatic response depends on the software products you are managing with your ePolicy Orchestratorserver.
            By default, your response can include these actions:

            • Create issues
            • Execute server tasks
            • Run external commands
            • Run system commands
            • Send email messages
            • Send SNMP traps