4 Replies Latest reply on Jun 26, 2013 2:41 PM by Jon Scholten

    Unable to connect to HP virtual rooms

    wajeeh_r

      Dear Experts,

       

      I need assistance to troubleshoot this problem, we usually have requirements for HP virtual rooms for support purposes, but I am facing problem for computers working behind gateway, they are unable to connect to HP virtual rooms, when attempting to connect a dialog box appears on screen saying ' trying to connect' and it stays like this. What is required to configure for this on gateway appliance ?

       

      Waiting for expert opinions for this, please it is a quick requirement as we have many cases open with HP and almost daily exchanging information with them.

       

      thanks,