1 2 3 Previous Next 28 Replies Latest reply on Jul 26, 2013 12:36 AM by shilin

    Issues during reinstallation on a recently formatted system

      Hello,

       

      I needed to format my PC where I installed the Anti-Theft solution.

       

      Now, when I try to reinstall the solution on the new formatted system I have this error : Device already registered

       

      Immagine.png

       

      I press "Continue", then it shows me another panel to fill with my details :

       

       

      Immagine2.png

       

      I compile everything and when I press "Next" button I receive the following Error :

       

      Immagine3.png

       

      I spent a few hours at the phone with Customer Support, but at the moment I can't solve this issue. What I know is that in 19 days it will go in lock mode and I would be happy that McAfee would solve this issue before.

       

      Thanks and Regards,

          P.

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