This was posted in the Consumer section.
Moved from VirusScan to VirusScan Enterprise.
Well, we can assure you mfehidk.sys does _not_ have code to stop the OS from booting .
There's obviously some detail missing here.
If you're working with folks in Tier 3 then I'm sure my colleagues can assist you - be sure you are in communication with them.
Here is case ID
i am not recieving any response from long time and while we are renaming mfehidk.sys to mfehidk.old then only machine is able to boot or we need to stop VSE from start up
Thanks For Reply
I see who is assigned to the SR.
I'll ping them and see if we can get you moving forward. Well done on the creative use of the Forum .
The assigned engineer won't be online for quite a while still though. Please bear with us.
I can't make sense of the last communicated activities unfortunately - this may be part of the issue, but I'll request they reach out to you.
hope We can find