can you able to see the MA package in master repository list ?
yes i can see it
name : mcafee agent for window
type : install
version : 4.5.0
minor version : 1852
language : english
actions : delete
i download MA package from mcafee site and install a few times but problem persist
Do you have the management extension checked in?
Menu -> Software -> Extensions then choose the agent in the list of managed software.
If it's not installed then you need to download and check it in. It's usually a file named EPOAGENTMETA.zip and there's a button called 'Install Extension' at the bottom of the extensions screen.
thanks for help but i done a few times , i try to uninstall and install again and problem persist
Cannot upgrade extension EPOAGENTMETA to version 22.214.171.124 because version 126.96.36.199 is already installed.
This is potentially a browser compatability issue with ePO 4.0, I have seen multiple instances where specific pages would just show blank screens. I would recommend looking at the ePO 4.0 supported browser list and trying to get your hands on one of those versions, sometimes compatability mode in IE works, sometimes it doesn't.
Try to run it in Firefox, and will be handy if you can install the firebug..just to make sure scripts are running...and please send the report of firebug while you trying to open this page..
Thanks for help
i try to run it with firefox and IE7 and problem persist . I think isnt a browser problem because with the previous agent (4.0) not had problems . Maybe a reg entry missed?
Im going crazy with this
Thanks for cooperation
i dont know the cause to issue , but solved with update epo 4.0 v7 to epo 4,5
thx for help