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Support can help you out if you provide a feedback file (DO NOT POST IT HERE).
You can take a look at the feedback yourself to see what is going on.
In particular, it would be interesting to see what antimalware is doing (see commands below):
# shows active threads being scanned by antimalware
/opt/mwg/bin/mwg-antimalware -S threads
# shows threads waiting to be scanned by anti-malware
/opt/mwg/bin/mwg-core -S AMQueue
If you look at 'top' what is the process using the most CPU? This will give you and I better direction as to where to start looking.
The above commands would be issued from the CLI.
that was very helpful - thanks a lot for this fast answer.
As I wish now I can see, what sort of data gets scanned at this point of time - and how much data or files will getting scanned next.
By "top" - instruction I could only see, whats global is going on in the appliance, with this "new" instructions it is much more detailed.
Thanks a lot - very helpful for me!