2 Replies Latest reply on Jun 13, 2013 2:42 AM by michael-s-w

    WebGateway 7.3.1 - CPU Utilisation takes 100% during several hours

    michael-s-w

      Hi together,

       

      we notice a CPU Utilisation with 100% during 2 or three hours somtimes during one day (24 hours) on one of our appliances, which are running in a cluster. It is not every time the same appliance, this is changing. We think, that there is a big volume which gets scanned.

       

      Now the question:

      Is there any possibility to take a look inside, what sort of data is in process and what a service is running so intensive?

       

      Thanks a lot for your answers

      greetings from

      Michael (Wuppertal)

        • 1. Re: WebGateway 7.3.1 - CPU Utilisation takes 100% during several hours
          Jon Scholten

          Hi Michael,

           

          Support can help you out if you provide a feedback file (DO NOT POST IT HERE).

           

          You can take a look at the feedback yourself to see what is going on.

           

          In particular, it would be interesting to see what antimalware is doing (see commands below):

          # shows active threads being scanned by antimalware

          /opt/mwg/bin/mwg-antimalware -S threads

          # shows threads waiting to be scanned by anti-malware

          /opt/mwg/bin/mwg-core -S AMQueue

           

          If you look at 'top' what is the process using the most CPU? This will give you and I better direction as to where to start looking.

           

          The above commands would be issued from the CLI.

           

          Best,

          Jon

          1 of 1 people found this helpful
          • 2. Re: WebGateway 7.3.1 - CPU Utilisation takes 100% during several hours
            michael-s-w

            Hi Jon,

             

            that was very helpful - thanks a lot for this fast answer.

             

            As I wish now I can see, what sort of data gets scanned at this point of time - and how much data or files will getting scanned next.

            By "top" - instruction I could only see, whats global is going on in the appliance, with this "new" instructions it is much more detailed.

             

            Thanks a lot - very helpful for me!

             

            Greetings from

            Michael