4 Replies Latest reply on Jun 13, 2013 6:51 AM by Peter M

    Can't remove anti theft

      Hi

       

      I need help to remove at supported anti theft from a Sony Vaio at work.  After going through numerous technical and customer service phonecalls with McAfee and Intel, I have been provided with the long token password to unlock the computer every 7 days. 

       

      They have been unable to help me remove it, as the software has been removed from the system, and as we only have the user name that the customer used to set up anti theft on the computer and not the password, they are unable to reinstall it to deactivate it from the bios.  They have told me there is nothing further they can do.

       

      Is there anyone out there that can help me remove it.

       

      Thanks