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699 Views 2 Replies Latest reply: Jun 10, 2013 3:31 PM by atlsky RSS
atlsky Newcomer 13 posts since
Dec 6, 2012
Currently Being Moderated

Jun 6, 2013 10:47 AM

MX Record setup

We have Exchange servers in US and UK. When we started to use McAfee SaaS Email Protection service, the MX Record setup page didn't have different regions, so every MX records is point to the US region's and Now that when I am trying to add a new email domain alias for the UK Exchange, what regions should I use for this alias? Do I need to changeevery MX Records for UK Exchange to and Or I can just point the new alias MX to europe region? If I do it, then it points to a different MX than the primary email domain.


What is the best way to do it?


Thanks for any help



  • Heather Mentzer McAfee Mentor 5 posts since
    Oct 15, 2012
    Currently Being Moderated
    1. Jun 8, 2013 2:33 PM (in response to atlsky)
    Re: MX Record setup



    The MX records for your alias domains do not have to point the same as your primary domains or other alias domains.


    Keep in mind however, that within the McAfee SaaS Control Console, the IP address of the alias domain will be the same as the Primary domain it's listed under, there is no way to specify a separate inbound server. You mentioned that your primary domain and IP is based here in the US. I'm not sure how you are fowarding mail after we deliver it, but if the mail goes to a server in the US first, than it would probably be better to use data centers (MX records) in the US for both your primary domain and alias.


    If you need to have McAfee deliver your mail to a different IP address for the alias domain, it would be neccessary to add it as an addtional primary domain within the Control Console rather than an alias domain. You can contact your suppport team to have a primary domain added.

    Heather Mentzer
    Systems Support Specialist
    SaaS Email and Web Protection
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