Following an update about two weeks ago, and since, I have not been able to access the internet with McAfee installed.
My equipment: Dell Inspiron 500M with XP SP3 (all WIN stuff is up to date) (yea, I know it is old... but it works, well used to work)
I have tried a LOT of things, repeatedly, but the short story is:
1) reinstalling the Dell drivers
2) uninstaled McAfee and reinstalled McAfee
a) of course, McAfee wouldn't really uninstall, it never does. (I seem to have to go through this about twice a year)
b)to completely get rid of McAfee I uninstalled it in control panel, then ran MCPR, then edited the registry to get rid of all traces.
3)removed the HDD and scanned it using another computer with a competitor's product.
I tried all this in normal mode, safe mode +networking, safe mode w/o networking
The ONLY way I can get the windows drivers to stay usable is to have McAfee completely uninstalled (including ALL traces from registry) and then reinstall the network drivers from Dell.
The moment I do this, I get back a nice, reliable network connection. Unfortunately, an unprotected one.
The moment I reinstall McAfee, all network drivers are corrupted, the error indicates an invalid or missing registry key. (yes, the invalid registry key error was prior to me messing with the registry, and remains the same fail mode)
I have been through multiple, painful, sessions with McAfee phone support and ATT phone support. All of which were non-productive. Nobody could actually walk me through the registry edits needed. I finally just backed up the registry and then made the edits as would seem more logical. (you can NOT just delete the word McAfee from the registry as tech support said, you have to delete the entire key at the correct level!!)
Anyway, Short story, the laptop and network work fine as long as McAfee is completely removed from the system. All issues arrose following an update that occurred about 2 weeks ago. The issue is very repeatable.
Any ideas? I am starting to wonder if McAfee has chosen not to support anything over 8 years old. (the age of my dell driver)
Thank you in advance,