6 Replies Latest reply on Jun 13, 2013 2:50 PM by jim.roberts

    I have one user and their password is not syncing.

      We are using AD rules, not the EEPC rules for PW complexity.

      The computer is a Lenovo E430, we have a slew of them in the field all working properly.

      The pc syncs everyone else in the appropriate group, (everyone else that sould be able to log in can)

       

      The users password is not syncing to ANY machine it seems, although the pre-boot environment does accept the username.  User has no issues logging into non-encrypted machines.

      I've had the user change passwords and still nothing, it doesn't even sync to the local machine she changed the pw on.

       

      Any ideas where to look?  Are there characters that Mcafee simply will not recognize?  Service on the machine failing?  I didn't see any errors/failures while watching the status monitors on that machine.

       

      Thanks

       

      Greg