Please refer below articles..
KB66642: How to submit your company software or images to McAfee Labs to be considered for validation against McAfee DAT files, to avoid false positives
KB67411: How to submit a possible false or incorrectly classified sample file to McAfee Labs
KB67356: How to submit a McAfee Detection Dispute
I've tried the email samples, but it doesn't allow me to attach one of the files.
add password to archive and then add the files... then send via email do not forget the proper subject line
Prefix the email subject line with the word FALSE. For example:
FALSE: In-house file being detected by McAfee
Once that is done.. please run
Getsusp from Getsusp.mcafee.com
This was in Home& & Home Office / Live Support. It properly belongs in Security Awareness, so I've moved it there into Home User Assistance. One of those files though is being detected as an Artemis, and that may need a separate post in the Artemis section.