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1246 Views 5 Replies Latest reply: Feb 6, 2014 12:08 PM by Vineetkr RSS
heisenberg1977 Newcomer 2 posts since
Jun 2, 2013
Currently Being Moderated

Jun 3, 2013 8:22 PM

VSEL 1.9 on Ubuntu 12.04 64-bit

I've been attempting to get this going but so far I've encountered some issues.


Getting authentication failure error code 34 when trying to access Web console.


I thought this might have to do with the PAM modules so I tried copying the 32-bit modules and over to /pam32lib as per the install instructions. Still no luck!


Then I tried uninstalling the packages using "dpkg -purge" but I'm getting error:

dpkg: error: unknown option -u


I have to say this is my first time trying to install 32-bit packages on a 64-bit system so I bet I'm missing something here.


If somebody could provide some guidance it would be much appreciated.

  • kfantonio Newcomer 5 posts since
    May 31, 2013
    Currently Being Moderated
    1. Jun 4, 2013 3:09 AM (in response to heisenberg1977)
    Re: VSEL 1.9 on Ubuntu 12.04 64-bit

    Have you checked the 32bits libs ?

    - /lib/ -> /lib/i386-linux-gnu/

    - /lib/ -> /lib/i386-linux-gnu/

    I had a similar problem, and i fixed it by restoring

    these libs, which were removed when i installed





  • tlcarpenter Newcomer 1 posts since
    Jan 13, 2014
    Currently Being Moderated
    3. Jan 13, 2014 2:01 PM (in response to heisenberg1977)
    Re: VSEL 1.9 on Ubuntu 12.04 64-bit

    Since this seems to be an open issue I thought I'd provide what I hope is useful feedback. Briefly, I'm running Xubuntu 12.04.4 x64 (kernel 3.2.0-57-virtual) as a guest machine of VirtualBox 4.3.6 r91406 on a mid-2011 iMac running Mavericks host. I Installed VSEL 1.9 as described in the VSEL 1.9 Installation Guide, extracting "" and "" from "libpam-modules_1.1.3-7ubuntu2_i386.deb" and copying them to "/pam32lib" as "" and "" prior to installing VSEL. After, when I tried to access the web-based user interface I would get "Error: bad credentials - authentication failure error code 34". To make a long story shorter, the 32-bit PAM libraries ( and that have to be installed on 64-bit systems depend on another 32-bit library,, found in "libpam0g". I downloaded the 32-bit "libpam0g" package for "precise" from "" (current version as of this message is "libpam0g_1.1.3-7ubunut2_i386.deb". I installed that using


    dpkg -i --force-architecture --ignore-depends=libpam-modules_1.1.3-7ubuntu2_i386.deb libpam0g_1.1.3-7ubuntu2_i386.deb


    Note: "libpam0g_1.1.3-7ubuntu2_i386.deb" depends on "libpam-modules_1.1.3-7ubuntu2_i386.deb" but after extracting the package control information from "libpam-modules_1.1.3-7ubuntu2_i386.deb" I was concerned that installing the complete package would overwrite existing files so I used the "--ignore-depends=libpam-modules_1.1.3-7ubuntu2_i386.deb" option to install "libpam0g_1.1.3-7ubuntu2_i386.deb".

  • Jamy The Place at McAfee Member 1 posts since
    Mar 24, 2010
    Currently Being Moderated
    4. Jan 29, 2014 12:18 PM (in response to tlcarpenter)
    Re: VSEL 1.9 on Ubuntu 12.04 64-bit

    I tried the solution you listed and it doesn't work for me. I am trying this with Ubuntu Server 12.04 (64 bit). Is your fix for desktop or server?



  • Vineetkr Group Leader 25 posts since
    Dec 9, 2009
    Currently Being Moderated
    5. Feb 6, 2014 12:08 PM (in response to heisenberg1977)
    Re: VSEL 1.9 on Ubuntu 12.04 64-bit

    Today VSEL 2.0 is released. Can you try using VSEL 2.0. It does not have kerne hooks therefore, you may not face these issues.




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