I moved this from Endpoint Security to Malware Discussion > Artemis Discussion for better attention.
Are you a consumer user or a corp user?.. I can see you are reffering to a server.
if you are part of a corp submit via Portal ... you may need the grant number handy for portal submission to occur..
Hi Vinod_r2 I have just looked through the portal area but I can't see anything on where to submit an incident for this. It all looks like issues regarding licensing and a lot of other topics but there doesn't seem to be a particular place where I can submit a query on malware or a virus. What categories should be selected?
The Artemis detection (Artemis!99C49F7E4450) seen on your system has been determined to be a false. We have suppressed this detection. Kindly wait for 3 to 4 hours and then check.
Feel free to contact us in case of any issues.