6 Replies Latest reply on May 30, 2013 9:03 AM by djdejar

    Encryption Recovery Keys and ePO

      Hey Guys, we're moving to a new production server that i'm having one small problem:  The encryption recovery key isn't getting stored on the server.  In the log files, i'm seeing the client send the key, but when i try to export the recovery information from the server, i get the message "Unknown error has occurred whilst attempting to export machine key."  I have a test server that is setup with the same software that's working fine, so i'm hoping it's just a setting that i've overlooked.  Can anyone point me in the right direction?

       

      I'm running ePO 4.6.6 with Endpoint Encryption 7.0.0.311 and Virus Scan 8.8.