1 2 Previous Next 19 Replies Latest reply on Jun 7, 2013 12:47 PM by scottfishr

    False Positive - TROJ_GEN.RCBH1ES13

      Hello,

       

      Virustotal is reporting TrendMicro-HouseCall TROJ_GEN.RCBH1ES13. TrendMicro does not report anything.

       

      Analysis ID: 7575417

       

      This file is our remote support file. It allows us to remotely support a remote computer. We cannot get into the remote computer unless the file is run.

       

      This file is usually on our website but has been taken down due to what we believe is a false positive. I have scanned each individual file that gets installed and all come up clean in virustotal but as a whole the help.exe file is coming up with TROJ_GEN.RCBH1ES13.

       

      Thank you for your attention to this matter.

       

      The file installs the following files:

       

      cad.exe

      HDVNCRun.exe

      HDVNCRun.ini

      icon1.ico

      icon2.ico

      MSRC4Plugin.dsm

      rc4.key

      sound.wav

      splash.jpg

      winvnc.exe

       

      All the above individual files come up clean.

       

       

      Thank you,

       

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