0 Replies Latest reply on May 28, 2013 4:02 PM by jbaker

    "This monitor cannot be displayed due to an unrecoverable error"

    jbaker

      ePO 4.5 is displaying this error upon logging in and loading our dashboard:

      This monitor cannot be displayed due to an unrecoverable error.

       

      I believe it's because we had to change several primary domain account credentials today.

       

      I've dug around a bit but I'm really not entirely sure where I can correct this. I didn't do the primary installation of ePO, so I'm not entirely sure where to be looking.

       

      Any help would be greatly appreciated. Thank you!

       

      ePo 4.5

      Server 2003 R2

      SQL Server 2005

       

      Update #1 -  Also, after a system reboot, I'm unable to access the dashboard now. The Event Parser service does not start (starts then stops).

      Update #2 - Going to https://localhost:8443/core/config on the server it provided me with a screen where i could redo the credentials. I'm rebooting the system now.

      Update #3 - Going to the above link and updating my credentials worked.

       

      Thank you.

       

       

      Edit #1 and #2 - Fixed text.

      Edit #3 - Added info.

      Edit #4 - Added info.

      Edit #4 - Fixed.

       

      on 5/28/13 3:41:23 PM CDT

       

      Message was edited by: jbaker on 5/28/13 3:41:59 PM CDT

       

      Message was edited by: jbaker on 5/28/13 4:02:32 PM CDT