3 Replies Latest reply on May 28, 2013 7:01 AM by Peter M

    Re:Unable to continue Installation

      Hi,

       

      I am getting the error while installing McAfee

       

      "Unable to continue Installation"

      Before continuing to install your McAfee software, you need to:

       

          Install a version of Windows that McAfee Supports

       

       

       

       

      I"m try to install in "windows server 2008 R2 Enterprise Service pack 1"

       

       

       

      Please help me to resolve this problem.

       

      Here i have attached an image...

        • 1. Re:Unable to continue Installation
          Peter M

          The consumer/home software isn't compatible with that operating system.

           

          Supported Operating Systems

                                         

          • Windows XP SP3 or higher (32-bit)
          • Windows Vista SP1 (32- and 64-bit)
          • Windows 7 (32- and 64-bit)
          • Windows 8 (32- and 64-bit)
          • 512 MB RAM for XP
          • 2 GB RAM for Vista, Windows 7, and Windows 8
          • 500 MB free drive space
          • 1 GHz processor

           

                        Compatible with Windows XP  Compatible with Windows Vista              Compatible with Windows7              Compatible with Windows8           

           

                                                                     

          Internet Connection Required

                                         

          • High-speed connection recommended

                                                                     

          Supported Browsers for Anti-Phishing

                                         

          • Internet Explorer 7.0 or later
          • Firefox 4.0 or later
          • Google Chrome

                                                                     

          Supported Email Programs

                                         

          • POP3–Windows Mail, Outlook Express, Outlook, Netscape, IncrediMail, Thunderbird, Becky, Shuriken
          • MAPI–Outlook
          • Web–MSN/Hotmail or email account with POP3 access

                                                                     

          Required for Antispam Toolbar

                                                           

          • Windows Mail or Outlook Express 6.0+
          • Outlook XP+
          • Thunderbird 5.0+
          • McAfee Anti-Spam also supports other POP3 email clients (without SSL) and web accounts

                                                                                      

          Supported Instant Messaging Programs

                                         

          • AOL Instant Messenger 2.1+
          • Yahoo Messenger 4.1+
          • Microsoft Windows Messenger 3.6+
          • MSN Messenger 6.0+

           

           

           

          If you just purchased it from McAfee refunds are available.   None of the consumer products are compatible with server editions.   Some Enterprise ones are but you would have to ask there, also note Enterprise involves bulk licensing.

          • 2. Re:Unable to continue Installation

            So i want to purchase other product for server isn't it?

             

            can you please give me the link where can i find the product related for me?

             

             

             

            Thanks

            Regards

            Sudhakar G

            • 3. Re:Unable to continue Installation
              Peter M

              I would do an online search if I were you.  But if you wish to ask the Enterprise people post a new discussion here:  https://community.mcafee.com/community/business/general

               

              It's been quite a while since I used an Enterprise product so best to ask them.

               

              Message was edited by: Ex_Brit on 28/05/13 8:01:47 EDT AM