Many thanks for the swift reply, but I don't think I explained myself clearly.
We have a hosted exchange server by Apptix. What we want to do it route all emails via our Exchange Server (with domain maximiseit.co.uk), to the Control Console, so we can manage the email flow.
At the moment, we don't have the maximiseit.co.uk domain setup in Email Protection. I have created maximiseit.co.uk as an alias under the primary domain, in the hope that that will catch the emails, but I'm not holding my breath.
Hope that makes sense!
Thank you for the clarification! Looks like the root of the problem is your MX Records for maximiseit.co.uk are not pointing to the McAfee SaaS Filter. These will be listed in the Control Console:
- Click Email Protection
- Click Setup
- Click MX Records
- Select the appropriate region
The recommended MX Records will display, and these will need to be installed with your DNS provider, replacing your current MX record.